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Terms & Conditions

Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:


The following definitions apply to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
“Customer”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.
“The Company”, “Ourselves”, “We” and “Us”, refers to Orange Heating Supplies.
“Party”, “Parties”, or “Us”, refers to both the Client and Orange Heating Supplies, or either the Client or Orange Heating Supplies.

Price & Payment

The price of the goods shall be the price given in Pounds Sterling (GBP) on the date you place your order and will be confirmed on your invoice, this will include VAT at the prevailing rate.

All major Debit Cards, BACS Transfers and Cheques are acceptable methods of payment. All Goods remain the property of the Company until paid for in full.

Where a BACS Transfer or cheque payment has been made, products will be held by Orange Heating Supplies until the payment has cleared through our bank.

Cheques will need to be made payable to ”Orange Heating Supplies”


It is the customer’s responsibility to ensure accurate measurements and all relevant information is provided before design commences. Any design found to be incorrect due to information supplied will be the customer’s responsibility.


Specifications, indications of performance and other descriptions in our catalogues, brochures, price lists and advertising material are based on test conditions. Actual performance depends on the power supply, the environment and installation conditions. The Company does not warrant performance to these specifications in each installation. The Company reserves the right to alter the specification and modify goods as part of regular product development in accordance with the applicable quality standards and provisions resulting in variations of performance specifications and other descriptions.

Retention of title

Any design, drawing, description model, sample and/or the like shall remain the absolute property of the Company and the Buyer shall, if so requested by the Company, return such design, drawing, description, model, sample and/or the like to the Company. The Customer shall have no right to use or transfer or assign any drawing, description model, sample and/or the like to any third party without the prior written consent of the Company.

Complaints Procedure

We will endeavour to respond to complaints promptly and if we need to investigate your query further we will advise you.
Your statutory rights are not affected. Any and all disputes between the Company and Customer will be subject to settlement under English Law.

General Data Protection Regulation (GDPR)

Orange Heating Supplies collects personal information when you register with us or place an order for services or products. We will use this information to provide the services requested and to maintain warranty records. We will not share your information for marketing purposes with anyone else.