We have a range of delivery options available to ensure you get your products when you need them.
Orders Under £300 (Incl VAT)
Orders Over £300 (Incl VAT)
|Next Day Delivery Before 6pm||
£12.00 Incl VAT
|Counter Collection from OHS||
*Costs above based on deliveries to UK Mainland addresses only.
Where do we deliver?
We deliver to all Mainland UK addresses (excluding Northern Ireland, Channel Islands & Eire).
How long does it take?
Unless specified otherwise, all orders qualify for Next Day Delivery before 6pm. This is FREE for all orders over £300 (Incl VAT).
Orange Heating Supplies gives you the opportunity to track your order through our couriers website.
In order to receive next day delivery we require orders to be placed by 2pm.
Do deliveries require a signature?
Yes, all deliveries require a signature. Many orders will contain multiple items, some heavy, so it is worth considering where you would like the items to be left when the delivery driver arrives.
To discuss your underfloor heating project or order, call us on 03332 400206 or email Sales@orangeheatingsupplies.co.uk
Cancellation, Refunds & Returns Policy
You will be entitled to receive a refund with us in the following circumstances:
- Where goods have not been installed and you are unhappy with the Goods, for whatever reason, and notify us before the expiry of 14 days from the date of purchase.
- No refunds will be permitted for goods which are not returned in the original undamaged packaging and in perfect/resalable condition complete with all supplied instruction booklets with the original kits.
- Faulty products will be entitled to a full refund or direct replacement if still within guarantee and found to be faulty after manufacturer testing. The customer is responsible for the initial cost of returning the item, if an item is deemed faulty a full refund will be given on production of the postage receipt.
Your money will be refunded (by the same method as payment) less the initial delivery costs within 28 days from the day after the day on which the cancellation was made. Subject to us being given reasonable opportunity to receive, inspect and confirm the goods are in acceptable condition for return. You will be responsible for the cost of returning the goods to us.
This right of cancellation does not apply to special orders where goods are specifically made to your specification or personalised at your request. Except when goods are faulty, all Goods must be returned unused and in their original packaging. We cannot refund Goods that have been damaged while in your possession.